Mexico emerges as a key player in global customer experience and IT services

Mexico has firmly established itself as a critical hub for customer experience management (CXM) and IT services, attracting global IT […]

By Elets News Network

Atomberg collaborates with Salesforce to enhance customer experience

Atomberg Technologies has selected Salesforce, one of the top CRM platforms, to transform the home appliance market by fostering personalied […]

By Elets News Network

Merkle unveils gen AI solution to improve customer experience

The customer experience management startup Merkle has released Merkle GenCX, a new generative artificial intelligence (AI) product. To provide a […]

By Elets News Network

NIBAV Lifts collaborates with Salesforce to enhance customer experience

To give customers a better experience, NIBAV Lifts and Salesforce have worked together. According to a statement from the company, […]

By Elets News Network

GEM partners with Salesforce to enhance Customer Experience and boost efficiency

Salesforce has partnered with Greaves Electric Mobility (GEM) to automate the sales, service, and dealer management processes. GEM plans to […]

By Elets News Network

Zomato harnesses the power of AI to revolutionise Customer Experience

The application of artificial intelligence (AI) by companies such as Microsoft and Google to Zara, H&M, Myntra, and others has […]

By Elets News Network

Metaverse to enhance the customer experience

To thrive at scale, leaders must design and continually redesign their experience ecosystem to allow for quick responses to their […]

By Elets News Network

Enhancing the Customer Experience through Digital Transformation

While customer experience (CX) has evolved dramatically over retail history, its significance has not. An engaging and attentive customer experience […]

By Elets News Network

Five new-age Indian startups using AI to enhance value to redefine customer experience

The world is changing on a year-on-year basis and Artificial intelligence is no longer science fiction. Businesses and startups today […]

By Elets News Network