Atomberg Technologies has selected Salesforce, one of the top CRM platforms, to transform the home appliance market by fostering personalied and integrated experiences that increase customer happiness and loyalty.

Atomberg will enhance on-site service by using Salesforce Field Service, enabling frontline staff to build reliable support networks in the field. Task scheduling will be streamlined, efficiency will increase, and customer service will be improved by this smooth integration with backend processes. Consequently, this will boost output, encourage teamwork, and give priority to high-value tasks, guaranteeing Atomberg continuously provides satisfying client experiences.

“We’re excited to partner with Salesforce to empower consumers with smart and energy-efficient home appliances that not only simplify their lives but also contribute to a greener and more sustainable future,” stated Arindam Paul, Chief Business Officer of Atomberg. Through the utilization of Salesforce CRM, we can generate a comprehensive 360-degree perspective of our clientele, and augment and provide smooth, customized customer journeys, guaranteeing that their residences are economical, interconnected, and ecologically aware. “Our common goal of creating smarter, more sustainable, and genuinely customized homes for each individual is what motivates us to work together. One smart gadget at a time, we’re transforming our way of life and influencing the direction of household appliances.”

“Technological advancements, changing consumer expectations, and sustainability concerns are leading the industry to evolve rapidly,” stated Arun Parameswaran, Managing Director – Sales, Salesforce India. As a result, industry participants are already embracing innovation and anticipating client wants. We are excited to use technology to support Atomberg’s mission of improving customer excellence and supporting wise and sustainable lifestyles.