WhatsApp rolls out payments services in India By Elets News Network - 06 November 2020

WhatsApp

Messaging App WhatsApp said it is rolling out its payments services in India after receiving nod from the National Payments Corporation of India (NPCI).

In 2018, the Facebook-owned company had started testing its UPI-based payments service in India, which allows users to utilise the messaging platform to send and receive money. The testing was limited to about a million users as it waited for regulatory approvals to come in.


On Thursday, NPCI – which runs the Unified Payments Interface (UPI) used for real-time payments between peers or at merchants” end while making purchases – allowed WhatsApp to start its payments service in the country in a “graded” manner, starting with a maximum registered user base of 20 million in UPI.

In June this year, WhatsApp had launched ”WhatsApp Pay” in Brazil – making it the first country where the service was widely rolled out.

Also Read: WhatsApp testing new features to enhance user experience


In India, WhatsApp – which counts India as its biggest market with over 400 million users – will compete with players like Paytm, Google Pay, Walmart-owned PhonePe and Amazon Pay.

WhatsApp said it is working with five banks in India – ICICI Bank, HDFC Bank, Axis Bank, the State Bank of India, and Jio Payments Bank – and people can send money on WhatsApp to anyone using a UPI supported app.

WhatsApp noted that its payments service is designed with a strong set of security and privacy principles, including entering a personal UPI PIN for each payment.

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