Startek appoints Nishit Shah as CFO, Jayanta Lahiri as CIO

Startek, a global provider of tech-enabled business process management solutions, appointed Nishit Shah as Global Chief Financial Officer (CFO) and Jayanta Lahiri as Global Chief Information Officer (CI0).

“I am delighted to join the Startek. With team support, I look forward to execute on the company’s priorities, accelerate growth and enhance value for all stakeholders,” said Shah.

He said, “Our global footprint and investment in digital-first CX capabilities construct a strong foundation.”

A chartered accountant with 23 years of rich experience, Shah holds a bachelor’s in Commerce, Accounts and Computers from the University of Mumbai.

Prior to joining Startek, he was Senior Vice President at Birlasoft.  He significantly changed financial reporting timelines through the implementation of automation in the financial reporting process in his previous role.

Lahiri, in new role as Global Chief Information Officer, will continue the organisation’s IT transformation with adoption of new technologies.

Highlighting The Startek business’ growth, Lahiri said, “I am excited to join the team. Team will continue to have the systems and tools in place to deliver secure, agile solutions.  This makes us a market-leading CX provider.”

Lahiri  has over 30 years of experience in digital transformation, application development, infrastructure technology services, cloud and contact center management, information security, enterprise architecture and engineering across industry verticals and geographies.

Prior to joining Startek, Lahiri was Executive Vice President and Chief Information Officer at Firstsource.  In his previous role, he drove technology strategy, architecture, cloud and contact center transformation, customer experience, automation and cybersecurity. Throughout his

He holds a bachelor’s in Electrical Engineering from Jadavpur University, India.