
Kyndryl has announced new advancements to its Agentic AI Framework, designed to fast-track large-scale AI adoption across industries. The enhanced framework introduces a unique design methodology and agile engagement process, helping enterprises move beyond limited proof-of-concept projects to deploy AI-native solutions that deliver measurable business outcomes.
With decades of expertise in mission-critical infrastructure and differentiated intellectual property, Kyndryl is deploying forward engineers and leveraging its co-creation platform, Kyndryl Vital, to minimize the time between AI design and deployment. The approach is already driving faster value realization for organizations in banking, insurance, government, manufacturing, and other sectors.
“Our proven AI consult methodology, coupled with deep infrastructure expertise, positions us to lead customers through this paradigm shift toward agentic AI,” said Martin Schroeter, Chairman and CEO of Kyndryl. “By blending intelligent agents within complex environments, we enable organizations to scale AI across operations and become truly AI-native.”
Key Highlights of the Expanded Framework:
- AI-Native Workflows: Embeds intelligent agents capable of learning, evolving, and transforming insights into business outcomes.
- Agent Builder: Uses reference architectures and AI agent catalogs to design, test, and deploy mission-critical AI agents for tasks like coding, automation, and compliance checks.
- Future Workforce Model: Defines roles for AI agents and employees, ensuring collaboration and skill alignment.
- Secure-by-Design: Incorporates compliance and security through guardian concepts for transparent and autonomous AI operations.
Real-World Use Cases:
- Insurance: AI-enabled actuarial solutions that automate regulatory filings, compliance checks, and real-time analytics.
- Government: Streamlined workflows across departments such as tax, licensing, immigration, and public benefits.
- Banking: Automated client onboarding with AI agents managing application reviews, validations, and third-party vetting, reducing delays and improving customer experience.
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Kyndryl also revealed that 25% of its signings already include AI-driven solutions such as data architecture, digital workplace services, and cloud deployments. The company is further collaborating with global alliance partners and leading universities to advance AI innovation and train the next generation of skilled AI professionals.
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