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TRAI develops channel selector app for consumers

TRAI develops channel selector app for consumers

To provide more assistance to users, Telecom Regulatory Authority of India (TRAI) launched a channel selector application which will facilitate consumers to view their TV subscription and while removing the unwanted ones.

TRAI said that after issuing the new tariff order for broadcasting services it was noticed that consumers were facing difficulty to opt for TV channels or bouquets of their choice on the Web portal or applications of their respective Distributed Platform Operators (DPO).

Therefore, the authority decided to develop an app which will fetch data from DPOs. The TRAI Channel Selector app is available for Android and iOS via Google Play and the App Store.

 It is presently functional with major DTH operators and Multi System Operators (MSO/cable operators). However, efforts are being made to integrate other service providers also on the platform, TRAI said.

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The app would facilitate subscribers to check their own subscription, view all channels and bouquets provided by their DTH or Cable operator, choose only the channels of interest and remove unwanted channels.

 Consumers can get the best combination of user selected channels or bouquets in same price or in less price by using the app, the statement said. It also gives consumers the facility to modify existing subscription and check real time status of your subscription request.

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