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RIL launches chatbot for Annual General Meeting

RIL launches chatbot for Annual General Meeting

Reliance Industries Limited (RIL) has launched a chatbot for WhatsApp powered by Jio Haptik, to help shareholders, prospective investors, media and general public receive accurate and immediate information about the upcoming RIL Annual General Meeting (AGM). The AGM is scheduled to take place on 15 July, 2020.

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In order to access the meet, one needs to send a “Hi” from their WhatsApp number to the ChatBot WhatsApp number 79771 11111.

The ChatBot will act as a help desk to answer queries related to RIL AGM. It has been designed to handle doubts from the large number of shareholders, other interested stakeholders and general public from across the country.

The virtual shareholder assistant solution has been developed by Haptik Technologies, a Reliance Industries Ltd subsidiary and a leader in providing intelligent virtual assistants for businesses.

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“The use of ChatBot to assist investors for an AGM is unprecedented and reinforces RIL’s commitment to digitally empower businesses and individuals through simple, smart and secure technology-enabled solutions,” the sources added.

The company’s AGM is expected to expand its financial services play, some details of which may be shared by chairman Mukesh Ambani.

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