The Income Tax (I-T) department on Saturday announced three official email IDs for taxpayers for registering grievances under the faceless or e-assessment scheme.

In a message issued on microblogging site Twitter the department wrote: “In a move aimed to further improve taxpayer services in alignment with the Taxpayers’ Charter, the Income Tax Department creates dedicated e-mail ids for registering grievances in respect of pending cases under the Faceless Scheme.”

Under the faceless assessment system, a taxpayer or an assessee can complete their income tax-related businesses without visiting the department office or meeting a department official.

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Under this initiative, the central electronic-based system collects tax returns for scrutiny based on risk parameters and mismatches, and then shares them randomly to a team of IT officers in any city situated in the country. These officers then analyse them and reviewed details are sent to randomly selected location.

The scheme was unveiled by the Union government in 2019.

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