American software giant Pegasystems Inc. has announced the launch of a free app to help its clients track the spread of COVID-19 among employees and maintain business continuity in the face of the global pandemic.
Based on the low-code Pega Platform, the COVID-19 Employee Safety and Business Continuity Tracker app comes with live dashboards that visualise the scope of COVID-19 exposure in a workforce and the impact it may have on a company’s operations.
“Speed and accuracy are critical elements in times of crisis,” said Alan Trefler, founder and CEO, Pegasystems. “With the state of the COVID-19 pandemic rapidly evolving, Pega quickly developed this app to help our clients ensure the wellbeing of their employees and customers while also helping to mitigate their business risks. We hope this contributes in some small way to the ongoing fight against the virus during these extraordinary circumstances,” he added.
The data generated by the app helps companies make more informed decisions to keep employees safe and business moving forward.
The process involves employees self-reporting their COVID-19 status via a short set of risk assessment questions. Their answers feed into the status dashboards and trigger a series of automated actions that guide affected employees, their managers, and human resources with instructions on how to manage their situation.
The app was inspired by a Pega client, one of the largest healthcare providers in the US with over 200,000 employees and volunteers. The company needed a solution to manage the health and scheduling of its staff, many of whom are doctors and nurses on the front lines to fight against COVID-19.
Using the app, the organisation configured and deployed a solution to help understand who is cleared to work and determine when infected or at-risk staff can re-enter the schedule rotation.
While this provider built its app to suit its specific needs, Pega developed the tracker to be used by Pega clients across any industry.
Organisations can customise how the software reacts to different risk scenarios to meet the unique needs and policies of their business.
Companies can also configure the Pega app and integrate it with other existing systems, including HR and scheduling, to perform additional functions.
The COVID-19 Employee Safety and Business Continuity Tracker is available on the Pega Marketplace at no cost for all current Pega Platform clients.